The main objective of our company, GRUPO LAS ROSAS INTERNACIONAL 15, S.L., is to provide our clients with decorative plasterwork services, as well as the interior design and renovation of unique buildings, in order to meet the requirements of our clients and other interested parties, as well as to provide a reliable response to fully satisfy their needs and expectations through tailor-made solutions and expert technical assistance.
The objective of this Quality Policy is to further consolidate this reality by continuously improving performance, thereby reinforcing the trust our clients place in us. GRUPO LAS ROSAS INTERNACIONAL 15, S.L. focuses on flexibility, response speed and a commitment to quality in order to increase customer satisfaction.
Our way of working means understanding who our client is, what their expectations are, and fulfilling said expectations flawlessly, on time and always complying with the applicable legal and regulatory requirements in all areas that may impact the company.
With the implementation of a Quality Management System in accordance with the UNE-EN-ISO 9001:2015 standard, GRUPO LAS ROSAS INTERNACIONAL 15, S.L. aims to promote the involvement of everyone and the elimination of activities that are of no value to our clients, constantly improving our competitiveness, all with a commitment to continuous improvement and compliance with the requirements of the Quality System.
In accordance with this Policy, we have set Quality Objectives at all levels, while also monitoring the degree of compliance with all established process indicators in order to measure our continuous improvement.
Our main objectives are the following:
- Grow as a company in terms of volume and services.
- Increase customer satisfaction.
- Improve internal organisation and efficiency, as well as the efficiency of our work methods.Consecución de obras emblemáticas en todo el mundo.
- Successful achievement of emblematic projects worldwide.
GRUPO LAS ROSAS INTERNACIONAL 15, S.L. management periodically reviews the quality management system to ensure its continuing relevance, adequacy and effectiveness. This review assesses improvement opportunities for the system, services and processes, and identifies needs for changes to the Management System, including the Quality Policy and Objectives.
GRUPO LAS ROSAS INTERNACIONAL 15, S.L. management recognises that in order to meet the objectives and requirements of the quality system, all company staff must be fully involved, combining their ongoing efforts to improve their individual work with teamwork and a full commitment to the company’s general objectives. We also expect our suppliers and partners to fulfil their obligations under our management system.
Consistent with the assumed responsibility, the management shall provide all necessary resources for compliance this policy, including the distribution of all necessary documentation to interested parties.
Madrid, January 2, 2018. The Management of Grupo las Rosas Internacional.